- Can the organiser see who got whom?
- No. The pairs are drawn in the database. The organiser only sees who has opened their link, and each person sees only the one they buy for.
- Does everyone need an account?
- Only the organiser signs in. Everyone else opens the group link or scans the QR and taps their name.
- Do I send a link to each person?
- No need. Post one link or show one QR. Each person taps their name and their phone keeps it. If someone taps the wrong name, the organiser can release it.
- If someone taps the wrong name, do they see another person's pair?
- No. Everyone can pick a name, but nobody can scratch until the organiser presses ready. Until then a wrong pick can be released and no secret leaks.
- Can I keep couples or siblings from drawing each other?
- Yes, as many pairs as you like. If you keep so many apart that a full draw is impossible, soom tells you before drawing.
- How many people can join?
- 3 to 200 per draw. Names can include a staff or class number, and everyone finds their own from the group link.
- Can I stop people picking someone else's name on purpose?
- Yes. Give that name a secret code, like a birthday. Its owner types the code before picking. Five wrong tries lock the name for 15 minutes.
- Someone can't come after we started. Now what?
- The organiser withdraws that name. soom closes the gap, changing as few pairs as it can, and anyone whose pair changed gets a fresh card. Before the start, the whole list can be edited.
- How long is the data kept?
- It deletes itself 60 days after the exchange day, or 120 days after it was made if no day was set. The organiser can delete it any time.